Delivery Information

Delivery

WE DO NOT ALLOW COLLECTIONS!

Delivery is usually within 10-15 working days (depending on delivery method) from date payment is received and final order confirmed.

Only standard parcel delivery to your local Post Office or Courier delivery is available. 

Unfortunately we are not in control nor responsible for any postal strikes or delays by the South African Post Office.   Should your parcel be returned to us as uncollected you will be liable for return as well as re-postage costs.  Should you not want your order re-posted, you will be liable for return and handling costs (to be determined at our discretion) and the balance remaining will be refunded to you.  Should you neglect to collect your order from the Post Office within a reasonable period and it is not returned to us, you will be responsible for the loss.  

In the event that your parcel has not been delivered within 7 working days from being dispatched you are responsible to inform us right away so that we can investigate while there is still a chance of recovery.  If you neglect to inform us that your parcel has not been delivered within 7 days and the parcel is lost - you will be liable for the loss.

* Free delivery only applies to minimum order total of R600.00 .  This will include both postage and courier delivery methods based on delivery address provided.  

Outlying areas are subject to additional delivery costs if applicable.