Delivery Information



*** WE DO NOT ALLOW COLLECTIONS! ***


Delivery is usually within 5-10 working days from date payment is received and final order confirmed. NOT INCLUDING PUBLIC HOLIDAYS.

Only Courier delivery to your door (R99) is available. Orders over R600 are delivered for free.

Postal collection is no longer available as the Post Office is too unreliable.

In the event that your parcel has not been delivered within 7 working days from being dispatched you are responsible to inform us right away so that we can investigate while there is still a chance of recovery. If you neglect to inform us that your parcel has not been delivered within 7 days and the parcel is lost - you will be liable for the loss.

* Free delivery only applies to minimum order total of R600.00 . Outlying areas are subject to additional delivery costs if applicable.

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NATIONAL LOCKDOWN ORDERS (ALL LEVELS)

All orders placed during this time will be non-refundable. You will not be able to cancel or return this order.

We cannot confirm when the order will be delivered as we are waiting for government to allow delivery of e-commerce parcels and so is our supplier. We will not be acting based on what other companies are doing or how anyone else interprets the lockdown regulations. We are responsible for our actions as a company and will have to deal with the consequences.

We can't confirm stock 100%, but will contact you to choose a replacement for out of stock puzzles once our supplier is able to physically check stock

When delivery opens, there will be a backlog that courier companies have to clear. Our normal delivery time is 1-2 weeks, but this does not account for courier delays.

BY PAYING FOR ORDER YOU AGREE TO THE ABOVE CONDITIONS.